Privacy Policy
Texas Star Trading is committed to protecting your privacy and ensuring that all customer information be kept strictly confidential. Please contact us if you feel that we are not abiding by this privacy policy.
To better serve you, we collect information about visitors to this website. We also collect email addresses from individuals who voluntarily indicate that they would like to receive additional information from us about special offers, promotions, and similar matters. We will not sell, rent or trade your email address or any of the information noted above, if you give it to us.
No personal information is automatically collected from visitors to our site. We may from time to time collect certain non-personal information about visitors to our site, through direct questions or by tracking certain operating information, like the browser you are using or the identity of your internet service provider (e.g., Yahoo, AOL, etc). We and our affiliates and related companies can use this information generally to enhance and refine our online store operations, product development and for internal and operating purposes.
Shipping
Our shipping charges are based on the merchandise total shipped to a single address. We will choose a carrier (US Postal Service, UPS or FedEx Ground) based on cost and efficiency to your area. In-stock merchandise is typically shipped within 24 hours, with delivery usually within several days, depending on your location. You will be notified within 24 hours if any merchandise is out of stock.
Shipping and handling charges per address:
Up to $20: $6
$20.01 – $45: $9
$45.01 – $74.99: $12
Over $75: FREE Shipping (*excluding Hawaii and Alaska)
If you require expedited delivery, please contact our store during business hours, 10-4:00 Monday-Saturday, central time.
Special Requests
We have many items in our store that are not listed on the website. if you have special requests for merchandise, please let us know. We also offer some quantity discounts on specific items. For instance, we have had customers order several hundred of a specific item for wedding favors.
Returns
Return authorization must be received before sending an item back to us for a refund or replacement. Returned merchandise must be in original condition. Please contact us within 10 days of receipt to receive a refund or store credit. Please contact us immediately regarding any damaged or defective merchandise, or for any errors in shipping. We will work hard to resolve any problems.
Other Information
Details:
All prices are listed in U.S. dollars. Our online order form is capable of handling secure credit card transactions. If you prefer to place your order by telephone, please call us during business hours. Please do not send your credit card information by email. Texas residents will be charge 8.25 percent sales tax on taxable items.
We will not sell or rent your personal information to anyone.
We usually ship within two business days of receiving your order – sometime sooner. You will be notified by email if an item is temporarily out of stock, with a choice of canceling your order and receiving a refund or letting us send the item to you when it becomes available.
We Recycle:
To protect our environment and reduce waste, we re-use boxes and packing material when we can. Only clean interior packing materials will be used, such as Styrofoam, bubble wrap, and packing paper. This practice saves you money and reduces trash in our landfills.
